"Remote Solution Co., Ltd." (from now on referred to as "Company") values your personal information and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection.“
ο Personal Information Handling Policy Announcement Date: 0000-00-00
ο This policy is effective from : [ 0000-00-00 ]
Agreement of Collection of Personal Information
Protection of minor’s personal information
ο The company shall collect information of children under the age of 14 only based on consent from a legal guardian.
ο The legal guardian of 14 may request the viewing, correction, and withdrawal of the child's personal information. If such a request is made, the company shall take necessary measures without delay.
Items of Personal Data Collected
The company collects personal data for membership application, member consultation, and service application, etc.
ο Data collected: Name, date of birth, gender, login ID, password, home phone number, home phone number, mobile phone number, e-mail, job, marriage, social security number, service usage record, access log, cookie, access IP information, payment record
ο Method of collection: Homepage (membership application, bulletin board, etc.) and submission of information request
Purpose and utilization of collected personal data
The company utilizes the collected personal data for the following purposes.
ο Establishing contracts and payment transactions for delivery of the service.
Provision of content, purchases and commission payment, shipping of goods, and billing, etc.
ο Membership Management
Personal identification of service users, prevention of illegal and unauthorized use, confirmation of intention to sign up, age verification, identification of users under 14 years of age and required proof of consent by a legal guardian, handling complaints procedures, and delivery of notices.
Use of Personal Data for Marketing and Advertising Purposes
Statistics related to access of advertisements, events, frequency, or members' use of services.
Sensitive personal information (such as race and ethnicity, ideology and creed, origin and place of birth, political orientation, criminal record, health status, and sex life, that may violate a user’s fundamental human rights are not collected.
Retention and Utilization of Personal Information
ο Your personal information will be destroyed/deleted when the purpose for the collection of the private information is achieved, as follows:
- In the case of membership information, when a member withdraws or is expelled.
- In the case of payment information, when the payment is completed or when the bond is destroyed, the effective expiration becomes effective.
- In the case of shipping information, when goods or services are delivered or provided (except if necessary to preserve them under the Commercial Act's provisions, etc.)
ο The member’s consent will be required if the personal data will be kept for whatever reason after the retention.
Procedure and Method of Destroying Personal Information
In principle, the company terminates the information without delay after the purpose of collecting and using personal information is achieved. The termination procedure and method are as follows:
ο Termination Procedure
The membership information will be transferred to a separate database after the purpose has been achieved (in the case of paper, an individual filing box). Afterward, it will be destroyed after being stored for a certain period (see retention and service period) following internal policy and other related statutes. Personal information transferred to a separate database shall not be used for any purpose other than to be retained except by law.
ο Method of Termination
Personal information stored in an electronic file format is deleted using technologies that doesn’t allow the recovery of destroyed data
Provision of Personal information
In principle, the company does not provide users' personal information to any third parties, unless required by law. However, exceptions are made in the following cases:
- With prior consent from the user
- A request from an governmental agency with legal authority to request such information, and only following legal processes and procedures in such cases.
Consignment of Collected Personal Data
The company can consign your personal data to third parties for service improvement purposes. In such cases the company will:
ο Notify the member in advance.
ο Contractually ensure with the third party with whom the data will be shared, has a strict policy in protection of, personal information, the confidentiality of personal information, prohibition of third-party providers, and liability in the event of an accident. Such contract will be kept as hard copies and in electronic format.
- Recipient of Consigned Personal Data: [Name of courier company]
- Details of Consignment: [Delivered contents of courier ]) ex. Delivery of Goods
- Recipient of Consigned Personal Data: [PG Company Name]
- Details of Consignment:[PG consigned contents] Purchase and payment of charges
Rights of Users and Legal Representatives
The user can inquire or modify his or her registered personal information at any time or request cancellation of membership.
To inquire and modify users' personal information, click on ‘Amend Personal Details' (or ‘Amend Member Details” etc.)
To unsubscribe (Withdrawal of Membership), click "membership withdrawal" to go through the identification process, and decide whether to view, correct, or withdraw.
Contact the person in charge of personal information management in writing, phone, or e-mail, and he or she will take action without delay.
If you request correction of errors regarding personal information, we will not use or share such personal data until the correction is completed. Also if incorrect personal information has already been shared with a third party. we will notify the third party regarding the correction without delay to amend it.
The company terminates personal information at the user's request as specified in the "Duration of Retention and Use of Personal Information by the Company" and will not use or process it for any other purpose.
Technical Plan for Personal Information Protection
The company is taking the technical contingency plan to ensure safety so that personal information is not lost, stolen, leaked, altered, or damaged in handling your personal information.
ο The personal information is password protected, and its sensitive data is protected by additional security features using data encryption or file lock.
ο The company is taking measures to prevent damage caused by computer viruses by using anti-virus programs. The anti-virus program is updated regularly, and in the event of a sudden outbreak of a virus, the program will be immediately available to prevent personal information from being violated.
ο The company utilizes cryptographic algorithms when transferring personal data (SSL or SET).
ο To prevent information leakage through hacking, the company uses firewall programs to block external intrusion in to the network. Such intrusion or breach of data are monitored 24 hours a day by the intrusion detection systems on each server.
Installation and Operation of Devices Which Automatically Collect Personal Data, and User’s Right to Refusal
The company uses 'cookies' to store and retrieve your information from time to time. Cookies are tiny text files sent to your browser by the server used to operate oo's website and are stored on your computer's hard disk.
▶Purpose of usage of cookies.
- Targeted marketing and personalized services are provided by analyzing the frequency of access and visit times of members and non-members, identifying user preferences and interests, tracking their interests, and identifying the degree of participation in various
events and the number of visits.
The user has the option and right of refusal regarding installation of cookies. By setting the options in the web browser, the user may choose to allow all cookies, decide whether to install cookies at each instance, or refuse to save cookies all together.
▶How to Reject Cookie Settings
Example: By choosing the option in your web browser, you can accept all cookies, check each time you save cookies, or decline to save all cookies.
Set Up Method (for Internet Explorer):
Tools at the top of your web browser > Internet Options > Privacy
Please note that if installation of cookies are rejected, there may be difficulties or problems in using the service.
Help and Support Regarding Personal Information
To protect customers' personal information and handle complaints related to confidential information, Please use the below contact regarding any complaints related to personal information management.
Phone number: 000-000-0000
Reports or complaints related to personal information protection can be raised to the person in charge of personal information management or the department in charge. The company will adhere to deal with such reports and complaints swiftly and effectively.
If you need to report or enquire about any other personal information infringement, please contact the following agency:
1. The Personal Information Dispute Mediation Committee under the Korea Information Security Agency (www.1336.or.kr/1336)
2. The Data Protection Commissioner (www.eprivacy.or.kr/02-580-0533~4)
3. Internet Crime Investigation Center of the Supreme Prosecutors' Office (http://icic.sppo.go.kr/02-3480-3600)
4. National Police Agency Cyber Terror Response Center (www.ctrc.go.kr/02-392-0330)